Thursday, October 25, 2007

what a day...

I guess it was just one of those days where Murphy´s law applies.

Let´s start at the beginning... I had been sick on-and-off for about a month and a half and we decided it would be a good idea to go back home for a major check-up to find out what´s going on (I´ll keep you posted on that part, promise). So we booked a flight, seats... everything was in the box! Then our insurance kicked in and took charge of all the details, including the flight. I had my personal reservation cancelled...

Today then was the day: I was leaving for Europe with Charlie. Flight was booked, suitcase packed, Charlie and I ready to go... or so I thought. Arriving at the airport, they (meaning Egypt Air) couldn´t find my reservation!!! Great! Damn!

Now, they told us that when I cancelled MY reservation, Egypt Air simply cancelled ALL the reservations for the name "Anneke Sauer"! Of course, without asking or double-checking! I´ll tell you, there is nothing to get your adrenaline up when you are told at 8.15 am that you are currently not on the flight at 9.40 am and that the insurance company has to make a new reservation (this is Egypt, nothing goes FAST).
I had my new reservation (lucky me, the plane was not fully booked!) at 9am (surprisingly fast, although this morning it felt like FOREVER), but had yet to go through check-in (for those of you who took Egypt Air before know that this means chaos and long lines!). Worse, I still had to go through passport control! Takes even longer. Luckily, there was a very kind lady who saw me stressing out at check-in and who helped me through all that! I got to the gate at 9.30am, went straight through to the bus and was relieved to be on the plane.

Fortunately, the rest of the trip went just fine, flight itself was great, pick-up service in Frankfurt on time and fast and at 5.30pm, I arrived at Mom´s and Dad´s house.

What a day... but all´s well that ends well, I guess!

Cheers!

1 comment:

Jan said...

I remember egypt air check-in quite clearly, but I also remember they were quite helpful, when we missed our flight that time (and it wasn't even their fault). So it doesn't really surprise me that much that someone helped you when you were stressed. They helped us get a new flight without us having to do anything at all! Friendly chaos?

Glad you made it!